Tech is at the center of Samsung’s smartest fridge yet

Samsung Bespoke RF29DB9900QD Review

Technology is at the heart of Samsung’s most advanced refrigerator yet—but whether it is a smart investment depends on your needs.

There are certain products we evaluate that truly make us feel as though we are living in the future. The Samsung Bespoke 4-Door Flex Refrigerator with AI Family Hub (available at Home Depot for $3,499.00) is one of those items. We tested the RF29DB9900QD model, which blends familiar brand staples—such as a temperature-adjustable quadrant, a Beverage Center, and customizable door panels—with cutting-edge tech like AI Vision, SmartThings Food, and TV streaming. It also provides respectable performance regarding basic cooling and temperature stability. While there is much to appreciate, the fridge does come with a learning curve. We love the concept of technology assisting with meal planning and inventory tracking, but we found the execution to be somewhat clunky. Additionally, some fundamental features, such as temperature consistency and ice dispenser performance, fall slightly short. For a more budget-friendly Samsung Bespoke refrigerator with fewer smart features and more reliable core performance, consider the Samsung RF29BB8600AP.

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About the Samsung Bespoke 4-Door Flex Refrigerator with AI Family Hub

This four-door fridge offers a lot of customizable storage.

Dimensions: 35.875 x 73 x 34.25 inches

Measured capacity: 11.5-cubic-foot refrigerator, 6.9-cubic-foot freezer

Finishes: Stainless steel, White glass

Special features: AI Vision Inside, Family Hub, Beverage Zone, Auto Open Door, FlexZone, Wi-Fi enabled, dual ice maker, LED lighting

Dispensers: AutoFill water pitcher, push dispenser, dual ice maker

Energy Star rated: Yes, Most Efficient 2024

User manual: Samsung Bespoke RF29DB9900QD 4-Door Flex Refrigerator with Family Hub manual

The Samsung Bespoke 4-Door Flex Refrigerator with AI Family Hub features the industry’s largest touchscreen on the top-right door, providing access to web browsing, video and music streaming, and the brand’s signature AI Vision Inside technology, which helps users monitor their fridge contents.

AI Vision Inside utilizes an internal camera that captures images whenever items are placed in or removed from the unit. It then employs AI to identify the products and maintain a digital inventory list, which can be viewed on the front display or

The top-left door contains the door-in-door Beverage Center, which houses beverage storage, a self-refilling water pitcher, and a manual water dispenser.

The interior includes two adjustable shelves that slide for easier cleaning or reconfiguration. There are also two crisper drawers and ample deep storage within the doors.

Both top doors feature the Auto Open Door function, which allows them to swing open fully with a light tap on the sensor.

The bottom-right section functions as a Flex Zone, allowing users to toggle between five temperature settings—including standard fridge and freezer modes—based on their specific requirements.

This refrigerator is compatible with the SmartThings app, making it simple to adjust settings or check your inventory remotely. If you own other SmartThings-enabled Samsung appliances, such as a range or TV, you can leverage the interconnectivity between them through the app and their smart interfaces.

We test every refrigerator using a standardized battery of assessments. This allows us to directly compare performance to determine where each model excels and where it struggles.

Reviewed is a unique product review website with its own labs in Cambridge, Mass. From there, we test all our large appliances.

When it comes to refrigerators, specifically, we have a separate temperature-controlled lab where we perform specific science-backed tests on each model to accurately compare performance and confidently provide recommendations.

Smart features go above and beyond

With a massive touchscreen offering full internet functionality, you might find yourself spending more time at your fridge than on your smartphone.

Like other Samsung Family Hub refrigerators, this screen acts as a digital bulletin board for the family, tracking important events and calendar dates while displaying personal photos.

Beyond that, it functions like a large tablet, featuring many apps you are already familiar with, alongside new ones designed specifically for Samsung Family Hub fridges. You can use the appliance to browse social media, stream Spotify playlists, and even watch live TV.

Not every app will be equally useful—are you really going to open the Wikipedia app on your fridge?—but being able to listen to the news or your favorite album while cooking is certainly a benefit.

Perhaps the most useful feature is the ability to browse recipes suggested based on the contents of your fridge and the unique preferences you can set in the SmartThings app.

For instance, if you have a nut-free or lactose-intolerant household, you can adjust your settings to exclude recipes containing those ingredients. You can also input preferences like favorite ingredients, cuisine styles, and nutritional goals. From there, Samsung provides suggestions so you are never left wondering what to make for dinner.

The Beverage Center and Flex Zone are great for entertaining

The upper-left Beverage Center and the lower-right Flex Zone are not unique to this model—we also enjoyed using them in the Samsung Bespoke RF23DB9700QL. However, including them alongside these other modern features further increases the value of this fridge.

Both are excellent for convenience, particularly if you entertain frequently. The door-in-door Beverage Center keeps beer, wine, and nonalcoholic drinks organized and separate from the rest of your groceries.

It also includes a built-in pitcher that refills automatically (unless you disable the setting) and a push dispenser, ensuring fresh, filtered water is always available.

The Flex Zone is also ideal for hosting. The bottom-right quadrant can be converted from a freezer into a refrigerator or an additional beverage center as needed. It can be set to one of five temperatures: Beverage, Fruits & Veggies, Meat & Fish, Soft Freeze, and Freeze.

Whether you are hosting a cocktail party, a barbecue, or an ice cream social, your fridge can accommodate the extra volume.

Auto Open Door is an accessibility (and multitasking) win

We have seen and appreciated the auto open door feature in other Samsung Bespoke refrigerators, but it still deserves recognition.

Auto Open Door sensors located at the bottom edge of each door require only a light touch to open fully—no pulling or force is necessary.

This feature is obviously handy when your hands are full of groceries, covered in cake batter, or holding a heavy sheet pan. It is also a significant win for users with limited mobility, as they can access the refrigerator without needing to exert force.

It conveniently connects to compatible Samsung ranges

When we tested this Samsung Bespoke fridge, we also evaluated the Samsung NSI6DB990012 Induction Range in tandem. When both appliances are connected to the same SmartThings account, they can communicate to streamline kitchen tasks.

For example, if you are browsing recipe ideas on your Family Hub fridge, you can begin the cooking process by preheating the oven and adjusting settings directly from the refrigerator.

You can also use the range’s internal camera to check on your food as it bakes, right on the refrigerator screen.

AI Vision Inside feature might be more work than it’s worth

The most unique feature of this fridge—which we have yet to see elsewhere in the industry—is AI Vision Inside, which photographs refrigerator contents as you load and unload them, cataloging them by date.

In addition to an easy-to-access list of fridge contents and their photos—which can be monitored both on the fridge and there is the added benefit of being able to browse recipes based on your fridge’s contents when inspiration is lacking

In theory, this feature is brilliant and could help reduce food waste (and, in turn, save money), while offering daily recipe ideas.

However, in practice, the feature falls short. Unless we moved slowly and intentionally when placing and removing items, the refrigerator often failed to capture quality images of the food. This was usually due to a hand blocking the view, unrecognizable packaging, or simply faulty AI technology. It also occasionally failed to record when a new item was added or removed.

Of course, you can manually adjust the auto-generated food labels. If your fridge mistakenly identifies a carrot as a scallion (this happened to us!), it is easy enough to click on the item, change the name, and even add an expiration date. You can also delete or add items manually.

But given the time commitment required—especially if you keep your fridge well-stocked—you might find this feature more cumbersome than helpful.

Temperature stability—while safe—isn’t perfect

We encountered a similar issue with this fridge that we observed with the Samsung Bespoke RF23DB9700QL. Long-term temperature monitoring showed that the refrigerator temperature spiked at or above 40°F multiple times.

However, when the temperature spiked that high, it did not remain there for very long, meaning that food was never exposed to unsafe conditions. Still, this is worth noting, especially given the premium price tag.

The ice dispenser can present inconveniences

Although we appreciate that this fridge includes two separate ice dispensers—for both cubed ice and Samsung’s signature Ice Bites—we noticed some issues with production during testing.

First, we found the ice makers to be somewhat sluggish. We also noticed that most of the ice tends to get stuck at the back of the dispenser, signaling to the machine that the buckets are “full” even when the front section is empty.

We found that the best way to remedy this is to manually shake the bins to redistribute the ice and ensure the machine continues producing as needed.

This refrigerator, although relatively new to the market, has already earned a 4.4-star rating from 89 reviewers on the Samsung website.

Owners praise the fridge for its sleek design, intuitive Family Hub, and convenient Beverage Center. Common complaints include the unreliable aspects of the AI Vision technology, as well as issues with the ice bins.

Samsung offers a one-year warranty on parts and labor, a five-year warranty on parts and labor for the sealed refrigeration system (including the compressor, evaporator, condenser, dryer, and connecting tubing), as well as a 10-year parts and 5-year labor warranty on the digital inverter compressor.

Should you buy the Samsung Bespoke 4-Door Flex Refrigerator with AI Family Hub?

Yes, if you’re attracted to the high-tech features and don’t mind a learning curve

For anyone seeking the latest in refrigerator technology, Samsung’s RF29DB9900QD Bespoke model has plenty to offer.

The Family Hub screen can help you multitask in the kitchen, with the ability to perform voice-activated requests through Bixby, assist with dinner decisions, track refrigerator contents, and stream video and music as needed.

It can also organize family appointments and calendar highlights, with options to add reminders and photos in a way that is structured and easy to manage.

But not all of the features are perfect. You will need some patience to get the most out of the AI Vision technology, and though the double ice bins are convenient, they pose some challenges in everyday use.

Still, there is plenty of well-functioning technology to take advantage of with this fridge, plus it boasts convenient storage and a sleek design to elevate your entire kitchen.

For another stylish Bespoke fridge with fewer smart features (and, therefore, less of a learning curve), consider the Samsung RF29BB8600AP.

Samsung Bespoke RF29DB9900QD 4-Door Flex Refrigerator with Family Hub

This four-door refrigerator is brimming with smart tech and customizable features to help you get the most out of your fridge.

Monica is Reviewed’s Kitchen & Cooking editor and an avid home cook; she’s been testing a wide range of kitchen products at Reviewed for three years. Previously the Digital Editor at Culture Cheese Magazine (and a former barista), she’s also had her work published in The Boston Globe, Modern Luxury, Boston Magazine, and more.

Beckett Dubay is a product tester at Reviewed, regularly using science-based protocol to test refrigerators, dishwashers, and large laundry appliances, and photographing the process in the lab from start to finish.

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