Sifting Through Samsung Washer and Dryer Reviews? Here’s a Homeowner’s Honest Take

Our Samsung washer and dryer review provides a first-hand look at this popular laundry set designed for pet owners.

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As a childless cat and dog owner, one of my biggest frustrations is dealing with piles of pet hair covering my clothing, blankets, sheets, and furniture. I often find myself re-washing clean clothes just to remove the lingering pet hair.

At Family Handyman, we have evaluated some of the top washer-dryer sets on the market, including models specifically engineered to handle the daily challenges faced by pet owners. After browsing through various Samsung washer and dryer reviews, I decided to test the Samsung Pet Care Solution set to see if it could perform in a home with multiple pets and make laundry day less of a chore.

What is the Samsung Washer and Dryer?

The Pet Care Solution Washer and Dryer is Samsung’s response to the common issues pet parents have encountered for years. It focuses on delivering clean laundry in any situation while removing the excess hair and odors that frequently accompany pet ownership. It is a sleek, attractive machine that enhances the look of a laundry room while offering powerful features, including integrated SmartThings technology for remote control, specialized wash and dry settings, and steam capabilities.

Over a two-month period, I put this washer-dryer combo to the test against pet hair, odors, and stains, as well as food spills, gym clothes, and other typical laundry messes. I also evaluated the app’s functionality and experimented with its various settings.

When evaluating a washing machine, the most critical factors are cleaning performance and whether the extra features justify the price. To test its specific pet care capabilities, we did the unthinkable and washed the dog’s bed blanket. This blanket is usually covered in hair and stays in our dog’s “apartment,” the space under the bed where he sleeps.

With previous machines, I would typically take the blanket outside to shake off as much hair as possible, but this time I threw it directly into the washer and hoped the drain wouldn’t clog. To my surprise, it didn’t clog, and the blanket emerged fresh. While a small amount of hair remained, it was significantly less than I expected. When I checked the additional hair catchers inside the machine, I found clumps of dog hair and was both grossed out and impressed by how much it had collected.

My favorite feature, aside from its hair-catching ability, is the quick wash cycle. This setting reduces a 56-minute wash to just 28 minutes without sacrificing cleaning power. The use of spray jets and advanced technology saved me when I got makeup on my shirt and had very little time to wash and dry it before heading out.

While the dryer’s features are perhaps less exciting to test than the washer’s, they are equally, if not more, important. This dryer is fast and effective. My partner and I usually hang-dry most of our clothes to avoid shrinkage or heat damage, but I feel much more confident using this unit thanks to the cooler dry cycles and the ability to select a dampness setting rather than just a timed cycle.

The steam cycle is excellent for items that are mostly clean but need a quick refresh. During our testing, my partner and I went on several trips, and instead of washing my entire suitcase of clothes as I usually do, I ran the items I didn’t wear through a steam cycle. They came out smelling just as fresh as if they had been fully laundered.

The app for this washer-dryer combo was the real selling point for me. The SmartThings app allows you to start, stop, and delay laundry cycles, as well as receive alerts when your laundry is finished or if there are any issues with the cycle.

As someone juggling a busy schedule, being able to load the washer and set it to finish right before I get home or overnight while I sleep is a game-changer. The reminders to switch the laundry have saved me time and prevented the need to re-wash clothes that were left sitting wet in the machine.

Although I didn’t anticipate any issues, the washer actually paused during my first use of the delicate cycle. It alerted me that the water was too hot and might damage the handmade baby blanket I had just finished for a friend. It turned out the hot and cold water lines had been swapped during installation, but fortunately, the washer was smarter than the person who installed it.

Samsung Washer and Dryer Features

The Samsung Pet Care Solution Washer and Dryer is highly advanced and includes a long list of features for both units. This washer is equipped to eliminate pet hair and streamline your laundry routine. It features an extra-large 5.4-cubic-foot capacity along with upgraded filters and water jets to ensure clothes are thoroughly cleaned.

The washer includes standard pre-programmed cycles but also offers a Pet Care Wash Cycle designed to remove six times more hair than a regular wash. Additionally, there is a Super Speed Wash Cycle, which can clean an eight-pound load in just 28 minutes.

You can connect the washer to the Samsung SmartThings app via WiFi to create custom laundry settings. This also allows you to stop or delay cycles remotely. The app provides information on energy usage and alerts you to any issues the machine may be experiencing. It operates quietly and efficiently thanks to Vibration Reduction Technology+ and the Swirl+ Tub Interior, which minimize noise and vibration while washing. It effectively extracts water from clothes despite its gentle operation. To assist with maintenance, the washer also includes a self-clean feature to keep the interior fresh and clean.

The dryer is just as impressive as the washer, offering features that result in fluffy, wrinkle-free clothes with less pet hair. Its spacious 7.4-cubic-foot capacity accommodates large loads and easily handles bulky items like bedding and blankets. It features a reversible door to suit any layout, along with an internal drum light for better visibility. It also includes accessibility features such as braille and audio assistance.

Like the washer, the Pet Care dryer can be connected to the app to manage delays and troubleshoot issues during the drying cycle. Furthermore, this dryer features Samsung’s Steam Sanitize+ technology, which was tested* and found to remove 95% of pollen from fabric while relaxing wrinkles and refreshing clothes quickly without requiring a full wash and dry.

*(Testing based on Samsung internal protocols, results provided to and interpreted by Intertek; individual results may vary)

Impressive smart features and innovative technology

SmartThings App sends alerts and reminders

Removes dog hair and odor 6x better than most laundry units (according to Samsung testing)

Quick-wash and steam clean settings

Clogged drain hose is a common cause of drainage problems in top-loading washers

Problems may arise with ordering and delivery

What Other Reviewers and Experts Had to Say

Overall, reviewers are very happy with this washer-dryer combo. Most highlight their appreciation for the extensive list of features, ranging from smart connectivity to cleaning performance. Phillips, a customer of Lowe’s, commented, “If I had known that much pet hair was getting through both the washer and dryer, I would have purchased this a long time ago!” Experts in the laundry field agree.

Salvador Villarreal, owner of VIP Cleaners and Laundry, highlighted that “the high-heat cycles, odor control features and pet hair filters of the Samsung Pet Care Solution set seem ideal for breaking down pet messes.” He also brought up that “Frequent cleaning of filters will likely be needed, but for specialized performance, the investment may be worth it.”

We consulted several experts regarding the most reliable washer-dryer brand, and LG was the clear favorite. However, does that make it a better choice than Samsung? It depends on your needs.

Both brands offer innovative technology. Samsung’s SmartThings and LG’s ThinQ allow for remote control, energy monitoring, and customized settings. Both companies also offer multiple Energy Star-certified models, though LG appears to have a larger selection than Samsung.

Samsung generally wins on price, as their units are, on average, more affordable than LG’s. That said, those living in apartments or compact spaces might prefer the LG WashTower or other space-saving models. Conversely, Samsung appliances often feature larger loading capacities, making them a better fit for large families.

The two brands are comparable regarding wash and dry settings. Ultimately, you must decide which Samsung or LG washer/dryer best suits your specific situation.

Before providing my final verdict, I’d like to share a photo.

While you cannot smell how fresh these pants were after a steam cycle this morning, you also cannot see much pet hair. This washer and dryer are highly effective at hair removal, and they have been a lifesaver for a household with multiple shedding pets.

These smart laundry units include many features that provide an excellent wash and dry for any type of laundry, keep your clothes protected, and simplify the laundry process. While the units are more expensive than some standard models, the features are well worth the investment.

Using the smart app integration has helped me reduce the number of loads I’ve forgotten in the dryer, and the quick load feature has saved an outfit or two following a makeup mishap. Additionally, the steam sanitize feature has been wonderful for refreshing clothes from the back of my closet during seasonal transitions instead of washing them as I have in the past. Overall, I am a huge fan of this set, and I look forward to doing many more loads of laundry while using significantly fewer lint rollers.

Where to Buy the Samsung Washer and Dryer

You can purchase the Samsung Pet Care Solution Smart Top Load Washer directly through Samsung or at home improvement retailers such as Lowe’s, The Home Depot, and Sam’s Club.

This washer-dryer duo can be purchased as a set from Samsung for $2,298, with options for shipping, delivery, installation, and haul-away services if needed. At Lowe’s, The Home Depot, and Sam’s Club, you can buy the washer and dryer individually for approximately $1,150 each.

What is the lifespan of a Samsung washer and dryer?

A Samsung washer and dryer typically has a life expectancy of 10 to 15 years when properly maintained.

How can I use the Samsung SmartThings App to control a Samsung washer and dryer?

The Samsung SmartThings App can be used to manage various functions of the Samsung Washer and Dryer. For both machines, you can pre-set custom wash and dry cycles and start, stop, or delay the start of a load. Additionally, you can configure the app to send notifications when your cycle is finished or if there are any issues with the machine.

Are Samsung washer and dryers good?

Yes, Samsung washer and dryers are a solid choice if you value smart features, large capacities, and innovative cleaning technology. During our testing, the Pet Care Solution Washer and Dryer impressed us with its ability to remove pet hair, freshen clothes with steam, and simplify laundry through the SmartThings app. While LG tends to edge out Samsung in long-term reliability according to many appliance experts, Samsung remains an excellent option, especially for pet owners, large households, or anyone looking for a feature-rich laundry set.

At Family Handyman, we have personally tested dozens of appliances. Since we know you cannot always try before you buy, we’ve covered everything from the best refrigerators to the best space heaters to fancy bidets. Our ultimate goal is to help you make informed shopping decisions based on real-life testing before you buy. We strive to provide full transparency in each product review and will never recommend a product that does not meet or exceed our expectations.